Privacy Policy

Privacy Policy for Silvessa

Information We Collect
Personal Information:
When you create an account, make a purchase, or engage with us through Silvessa's services, we collect personal information such as your name, email, address, phone number, billing details, and shipping address.

Device Identifiers:
When you use our website or interact with us through a mobile device, we may collect device-specific information, including your IP address, browser type, and device identifiers. This helps us optimize our website for your experience and send updates about our services.

Log Data and Cookies:
Our website automatically collects data such as your IP address, browser configuration, and the pages you view. We use cookies to personalize your experience, store preferences, and help manage your shopping cart. Third-party services, such as analytics or advertising networks, may also collect data about your usage to provide relevant advertisements or performance insights.

Analytics and Usage Data:
We use third-party services to track how visitors use our website and engage with our products. This helps us improve our offerings and understand customer interests. Information gathered may include product views, clicks, and the journey through our site.

How We Use Your Information
We use the information collected for several purposes, including:

To fulfill orders: We collect your details to process and deliver your orders, and to provide updates related to shipping or changes to our services.
To enhance customer experience: We analyze your preferences and usage to improve our website, product offerings, and customer interactions.
Marketing and promotional activities: With your consent, we may send you emails about new collections, offers, and updates. You can opt out of these communications at any time.
Legal Compliance: We may share your information if required to comply with legal obligations or protect our rights.
Sharing Your Information
Third-Party Service Providers:
We partner with trusted third-party services for payment processing, shipping, and analytics. These partners only access the information necessary to perform their specific services and are bound by confidentiality agreements.

Marketing Partners:
We may share anonymized or aggregate data with marketing partners to improve our advertising efforts. For example, third-party platforms might use cookies to show you Silvessa-related ads across different websites.

Data Retention
We retain your personal data for as long as necessary to fulfill orders and maintain customer accounts. If you wish to have your data deleted, you may request this at any time.

Security
We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us
If you have any questions about our Privacy Policy, please reach out to us at:
Email: silvessabyharshita@gmail.com